Scheduling Coordinator / Front Desk
Full-Time | Monday–Friday | Private Orthodontic Practice
Pay: $18–$21/hour (Compensation is based on years of experience, certifications and licenses)
We are a friendly, privately owned orthodontic practice looking for an enthusiastic and dependable Scheduling Coordinator to join our team!
We are looking for someone who is organized, reliable, detail-oriented, and genuinely enjoys working with people. You will be one of the first and last faces our patients see, so a positive attitude, warm personality, and excellent customer service are very important to us.
Dental or orthodontic experience is NOT required. Experience is a plus, but we are happy to train the right person who is motivated, professional, and eager to learn.
Schedule
- Monday–Thursday: 7:30 AM–5:00 PM
- Friday: 7:30 AM–3:00 PM
- No weekends
Benefits
- 401(k)
- Paid vacation after one year of employment
- Performance-based bonuses based on overall office performance
- Paid Holidays
- In-House Orthodontic Benefits
- No weekends
Responsibilities Include
- Warmly greet patients and families upon arrival and dismissal
- Provide excellent customer service and help create a positive patient experience
- Answer incoming phone calls, emails, and text messages
- Schedule, confirm, and coordinate patient appointments
- Maintain an organized and efficient appointment schedule
- Follow up with patients regarding missed or cancelled appointments
- Respond to patient questions and concerns according to office policies
- Maintain accurate electronic patient charts and records
- Check and respond to voicemail, email, and text communications daily
- Maintain a clean, organized, and welcoming reception and waiting area
- Support local marketing and community initiatives that help build brand awareness and encourage new patient growth
- Assist the doctor and team with additional administrative duties as needed
We Are Looking for Someone Who Is
- Friendly, outgoing, and comfortable communicating with patients and parents
- Dependable and punctual
- Organized and detail-oriented
- Able to multitask and stay organized in a busy environment
- Comfortable using apple computers and learning new software
- A strong communicator with excellent phone etiquette
- A team player with a positive attitude
- Willing to learn and take initiative
- Professional in both appearance and communication
- Committed to providing an excellent patient experience
A Great Fit for Our Team Is Someone Who
Comes to work with a positive attitude, takes pride in their work, notices the little details, and genuinely cares about our patients and their experience. We are a close-knit private practice and are looking for someone who wants to become a valued part of our team—not simply fill a position.
Previous dental or orthodontic experience is a plus, but not required. We are willing to train the right candidate!
To Apply
Please submit your resume along with a brief introduction telling us a little about yourself and why you think you would be a great fit for our team. Email: diana@smilesbeam.com
We look forward to meeting you!